Tooltips hanging

[doubledrop]

Tooltips rocks! I have this problem however, which I read has been mentioned and fixed previously, but I still see the glitch about 20% of the time.

Here's my test:
http://www.screenstar360.com/tooltips/
all of the arrow buttons have tooltips, if you tour around the scenes for a bit then randomly the tooltips may hang into the next scene after loading, and will then follow the cursor around until another spot is clicked.

I'm using Zephyr's latest version of the plug, and i have loaded it into the highest layer number of the .swf plugs. Denis' own version also problematic for me.

I wonder if it's my animated buttons that are causing the behaviour?

doubledrop

[izoneguy]

On my PC I am not seeing anything hang.
I like the new design and see you figured out
the full screen menu thing...
Nice

[doubledrop]

Thanks again for your help with fullscreen woes. Check out full-on new layout here (no tooltips on this page): screenstar360.com. decided to redo the NavBar from scratch because of the scaling issues.

Interesting you;re not seeing my tooltips hang, i'm on Mac and getting about a 20% failure rate. sometimes after pano scene transition the tooltip stays attached to cursor and even moves along with the cursor in the next scene until you click.

anybody else on mac seeing the problem?

of course, the worst faults are the intermittent ones!

[HansNyberg]

Yes I did get it after looking through almost all the panos.
It seems to be on the dining room only.

Mac G5 OSX 10.4.11 Safari - last Flash

Hans

[doubledrop]

Hey Hans.

I'm running same spec machine and wares as you, also the dining room hangs most often for me although the door into the garden also fails occassionally, and sometimes the dining room will work fine. So I've got some sort of a random glitch, have checked the XML and it is coded exactly same for all spots. i've attached a zip of XML to this post for those with an interest.

Anybody got any possible XML commands that might help with this Mac issue?
It's frustrating that performance differs between platforms, and should perhaps be a note of caution to PC users incorporating tooltips into their panos, to test them thoroughly on Mac as well before release. Mine is showing about a 90% success rate as it stands.

doubledrop.

[lookaround]

I'm on PC and have this tooltips-problem in my projects too. It always happens if you rotate the pano so that the hotspot with the tooltip is at the same place where the glassmeter appears and you don't move the mouse until the next pano is loaded. I asked Zephyr about this bug but up till now I did not get a solution. So I don't think it's a PC/Mac issue but it has something to do with the combination tooltips/glassmeter.

[doubledrop]

lookaround, interesting point.

i've just tried it without glassmeter and it is still hanging using the default loader countdown.

but here's the thing, i can now predict when it will/not hang - and that is if the spot is in the middle of the screen when you hover to reveal tooltip then click it, the loader text anim that then renders on the same pixels will force it to hang, whereas the exact same spot if you hover on it with it way off the centre of the pan, so that the tooltip text doesn't overlap the loader animation, then it will not hang.
try it for yourself, it's fun to predict what looked like randomness!

this is obviously only an issue for spots that trigger loadpano commands and therefore the loader animation to kick in.

anyone got a solution to this or am i missing a trick here?

doubledrop

[cheathamlane]

anyone got a solution to this or am i missing a trick here?

Hmm... Try the attached tooltips.swf and let me know how it works for you.

[cheathamlane]

Scratch that -- that probably won't do it. I was able to finally replicate the issue...

About all I can think of is to set the "alt" attribute to empty (i.e. alt="") inside the same call with loadPano.

So, where you have:
onClick="sound.url= sounds/sound_door.swf; loadPano(bathroom.swf?pan=0&tilt=0&zoom=0.45)"

Make it:
onClick="sound.url=sounds/sound_door.swf; alt=;loadPano(bathroom.swf?pan=0&tilt=0&zoom=0.45)"

--
If that works, then you will need to do some tooltips handling on pano load and onTransitionEnd maybe. When you click to loadPano, set all "alt" values to empty; then onTransitionEnd (or whenever after the pano has finished loading), call a function which sets all your "alt" values back to the text.

?

[doubledrop]

thanks Patrick, tried alt="" for the onclick and it gives strange behaviour, text clears, but a small yellow graphic hangs instead, which i'm guessing is remnant of the tooltip background.

also tried onTransitionStart tooltip.alpha=0 to no avail.
for the short term i've reverted to only using tooltips for info spots, not ones that trigger loadPano.

[markison]

I am also on Mac OSX and Windows - same problem with the hanging tooltips. Does anyone have a solution?